Help for windows 10 install

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SteveB
Posts: 2
Joined: Wed Sep 18, 2019 7:34 am

Help for windows 10 install

Post by SteveB » Wed Sep 18, 2019 9:19 am

Hello, I have the Powerpod v2 and would like to add the BLE key. To do this I need to connect the Powerpod to Isaac. Isaac would not load on my old Mac so I bought a new windows 10 Lenovo laptop for this purpose. Isaac won’t load on this new machine either. At the end of the install procedure I get a window that says “setup.exe has requested the runtime to terminate in an unusual way, contact the application support team”.
All help will be greatly appreciated. Thanks.

Velocomp
Velocomp CEO
Posts: 6203
Joined: Fri Jan 11, 2008 8:43 am

Re: Help for windows 10 install

Post by Velocomp » Wed Sep 18, 2019 9:33 am

Please email technicalsupport@velocomp.com for next steps.
John Hamann

SteveB
Posts: 2
Joined: Wed Sep 18, 2019 7:34 am

Re: Help for windows 10 install

Post by SteveB » Wed Sep 18, 2019 10:26 am

Thankyou. I’ll Email them now.

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