Isaac software installation instructions

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Velocomp
Velocomp CEO
Posts: 6079
Joined: Fri Jan 11, 2008 8:43 am

Isaac software installation instructions

Post by Velocomp » Thu Sep 06, 2018 8:24 am

UPDATED AUGUST 20, 2019: LATEST VERSION OF MAC DRIVERS (SILABS)

MAC USERS: READ THE INSTRUCTIONS BEFORE BEGINNING INSTALLATION.

MAKE SURE TO FOLLOW MAC INSTRUCTIONS EXACTLY.
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John Hamann

ScottChapman
Posts: 187
Joined: Thu Sep 18, 2008 9:42 pm

Re: Isaac for Mac software installation instructions

Post by ScottChapman » Thu Oct 11, 2018 8:32 pm

Hmmm... Pretty sure I followed the directions.

But when I run Issac is always crashes right after startup.

Any ideas on how to repair?

Velocomp
Velocomp CEO
Posts: 6079
Joined: Fri Jan 11, 2008 8:43 am

Re: Isaac for Mac software installation instructions

Post by Velocomp » Thu Oct 11, 2018 9:12 pm

ScottChapman wrote:
Thu Oct 11, 2018 8:32 pm
Hmmm... Pretty sure I followed the directions.

But when I run Issac is always crashes right after startup.

Any ideas on how to repair?
If, after installing Isaac, the Isaac app crashes, you will need to uninstall and then reinstall Isaac and NI Visa drivers. Follow this link for detailed instructions

https://velocompforum.com/viewtopic.php?f=35&t=4846
John Hamann

schinpe
Posts: 3
Joined: Sat Apr 06, 2019 2:31 pm

Re: Isaac for Mac software installation instructions

Post by schinpe » Sun Apr 07, 2019 8:44 pm

I messed up a step and now Isaac crashes.

I know this is a kickstarter project, but come on, this is the single worst set of installation requirements I have ever seen for a piece of software. I saw a note that it had to do with security provisions in the new OSX. What it really seems like is you are trying to jam a 90s era piece of software architecture into modern platform.

This sorely needs an update considering the money spent on the device is for nothing without this software.

Velocomp
Velocomp CEO
Posts: 6079
Joined: Fri Jan 11, 2008 8:43 am

Re: Isaac for Mac software installation instructions

Post by Velocomp » Mon Apr 08, 2019 5:52 am

I understand your frustration.

We have offered Mac software for 12 years now. Until the recent changes in Mojave, there were no software installation issues.

We are working now on a new version of Isaac/Mac that will hopefully get rid of these problems.

Apple is a bigger company than us; they are the ones who make "improvements" the rest of us have to suffer for.
John Hamann

kq6up
Posts: 55
Joined: Sun Jan 13, 2019 9:58 pm

Re: Isaac software installation instructions

Post by kq6up » Fri Jun 28, 2019 10:41 am

Has the new Mac version come out yet?

Velocomp
Velocomp CEO
Posts: 6079
Joined: Fri Jan 11, 2008 8:43 am

Re: Isaac software installation instructions

Post by Velocomp » Fri Jun 28, 2019 4:57 pm

kq6up wrote:
Fri Jun 28, 2019 10:41 am
Has the new Mac version come out yet?
No. We are working on it. It is not an easy upgrade to implement.
John Hamann

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