AeroPod, PowerPod and Newton

First thing I need to do it right my my O&B right. Really want to make this thing really work. Second maybe I can offer send my two units and have a for the +5 gen aeropod, maybe better way to do the things. Yes, I want it to work for you too! Please see if there are any .ibr ride files in your...

Please post a few ride files, if you have any.

I am traveling but will try to respond in the next day or so.

I am traveling but should be able to respond in a few days by email.

You have 9 posts on the forum, as far back as 2017, and I re-read all of them. One of the posts had a two ride files--the data that we need in order to do analysis. In the files you provided your rolling resistance was too low, but I doubt that is your problem. This is going to be a slow process, bu...

If you don't get a response within 24 hours please let me know. No response... I've controlled Spam but there isn't any response. Control your spam... my mail is: guidorolando@gmail.com . thanks! For some reason your emails do not seem to be getting to us. Please email me at jhamann@velocomp.com

If you don't get a response within 24 hours please let me know.

In the past 2 weeks i send several mail about a problem with Powerpod V4 and a possible tradein for the V5… but no one reply me. I wrote to John, to Technical Support to Orders… Can anyone reply me? It’s a long story (all in the mail) and i’m a old user of all version of powerpod. Thanks! Guido Hmm...

Gottago wrote: ↑Mon Jan 08, 2024 11:04 pm Sorry, it’s a V3 (horizontal)

Please email technicalsupport@velocomp.com for next steps.

Gottago wrote: ↑Mon Jan 08, 2024 4:39 pm I’m guessing it’s not possible to replace the battery…

If it's a V2 (vertical orientation of the case) then we can't replace the battery.

I've noticed over the past few months my PowerPod V2 only lasts about 2.5 hours after being fully charged. I've had the PP for about 3-4 years. What is a typical lifespan? I've heard there may be firmware update issues but no one seems to confirm this. Thanks. Like all rechargeable batteries, event...

Something is wrong with your wind sensor. Please email technicalsupport@velocomp.com for next steps, and provide the ride file you've attached.

After email correspondence I posted my Powerpod 4 off to Tom at Velcomop USA on the 10th Nov 2023. Tom replaced a cracked case and battery after over 2.5 years of constant use, on three bikes (mountain bike, road bike and indoors on rollers). Posted back to me in the UK on the 8th Dec 2023 and it’s...

Negativo, no me han contestado, voy a proceder a reenviar el correo. Creo que envié el correo a otra dirección, esta dirección es la primera vez que la veo I found your email to Tom, dated December 3. Your email included a .tcx file from your Garmin. Your .tcx file shows that PowerPod is transmitti...

maykelceli@me.com wrote: ↑Mon Dec 11, 2023 10:44 am seria posible que alguien me responda, al email o al post.

pero alguna respuesta estaria bien

I believe you sent an email to Tom Gore tgore@veloomp.com

Did he respond?'

Do the following: 1) Press-hold your PP button for 12 seconds, until the light goes out briefly and turns back on. This does a hard reset of your device 2) Connect your PP to Isaac and use the command Device/Erase all Ride Files. This removes old ride files 3) Use the command Edit/Edit Profiles/Get ...

1) Press-hold PP button for about 12 seconds, until light goes out briefly and then starts flashing, then release button, to hard-reset your unit 2) Connect your PP to Isaac 3) Use the command "Device/Erase all ride files" to remove the ride files from your memory 4) Do a short ride. Hopef...

"Your ride file shows a consistent tail wind; a sure indicator of a miscalibrated unit. You can do a new cal ride and post the results here. Note that if your cal ride is good you should see average windspeed nearly the same as average bike speed." Ok, thanks. Any certain obvious tips on ...

It should turn off after 20 minutes of zero speed, but like you I click the button 5 times to turn my unit off manually.

We do show battery charge level in the Garmin details. It is a pain to get to that page so I just turn off my unit manually.

Just wondered whether the issue where the power would show 0W during a ride and then the PPV3 would have to be restarted. I've had similar issues with mine where either it will show 0W when I start a ride and so press 5 times to shut down and then one to restart. Sometimes works. Otherwise a soft r...

If you're pedaling on a downhill because you are working hard to go even faster, then by all means pedal. Just be aware that, unless your unit is precisely calibrated, you may have inaccurate power readings. My experience, however, is that it is extremely difficult to pedal hard/fast enough to add m...

Things are OK. There is no problem with your accelerometer. On downhills everything has to be in perfect balance in order to obtain around zero watts when soft pedaling. In your case the wind calibration seems low (there is a near constant tail wind). This means that downhill gravity acceleration is...

We have transitioned PowerPod production to USA! Made in USA PP products should start to be available around November 30 2023.

We have transitioned AeroPod production to USA! Made in USA AP products are available now.

I looked at your ride file. When you use analytical commands, such as "Switch Profile after the Ride", Isaac reprocesses raw data from your unit, basically recreating in your computer the calculations your unit does on the road. I agree there is a difference but I can't explain why. Most l...

Not at this time.

Your PP recalibrated itself during the first 90 seconds of your ride. After that 90 seconds all is well.

If you keep PP attached to your bike, you shouldn't have any recalibration problems.

Unfortunately, it's impossible to tell what is going on without a ride file.

Connect your unit to Isaac and do a "Device/Erase all ride files" command.

It's possible that the full memory is screwing up things.

Do a short ride and post it; that will allow me to figure out what is going on.

Hej, I think there is an error in the PDF (New M1-M2-Intel Isaac-Mac SW_101023.pdf) on page 7: In the PDF it says for instruction 4) After the % symbol, type EXACTLY the following command (the command below is in bold to make it easier for you to read): ~/Downloads/installer/install-isaac/sh As wri...

VERSION 2.2

Minor bug fixes from 2.1; compatibility with latest iOS.