Search found 7738 matches

by Velocomp
Sun Apr 13, 2014 3:59 am
Forum: GPS Tracker for AeroPod, PowerPod and Newton
Topic: Tracker never seems to work
Replies: 5
Views: 5478

Re: Tracker never seems to work

Please email technicalsupport@velocomp.com. Tom will get things sorted out.
by Velocomp
Fri Apr 11, 2014 2:43 am
Forum: GPS Tracker for AeroPod, PowerPod and Newton
Topic: Tracker never seems to work
Replies: 5
Views: 5478

Re: Tracker never seems to work

Android or iPhone?
by Velocomp
Tue Apr 08, 2014 5:52 pm
Forum: Newton General Questions
Topic: Suggestion
Replies: 2
Views: 3187

Re: Suggestion

In our testing we haven't seen an issue with the RWS and crosswinds, so we decided not to add additional cost to the original design.
by Velocomp
Sun Apr 06, 2014 10:00 pm
Forum: Newton Technical Support
Topic: wrong speed & distance
Replies: 1
Views: 2385

Re: wrong speed & distance

You have some peculiar things going on in your ride file. Please send an email to tgore@velocomp.com with your ride file so he can help you.
by Velocomp
Sun Apr 06, 2014 8:34 pm
Forum: Isaac software
Topic: Software Won't Connect with Unit
Replies: 7
Views: 6405

Re: Software Won't Connect with Unit

Tom is your best resource. He should be back to you within the next 24 hours.
by Velocomp
Sun Apr 06, 2014 7:28 pm
Forum: Newton General Questions
Topic: No power/cadence read on Unit BUT shows up on download
Replies: 10
Views: 7500

Re: No power/cadence read on Unit BUT shows up on download

I would do a Scan in your garage, far away from any other ANT+ sensors.

See if that clears up things.
by Velocomp
Sun Apr 06, 2014 11:20 am
Forum: Newton General Questions
Topic: No power/cadence read on Unit BUT shows up on download
Replies: 10
Views: 7500

Re: No power/cadence read on Unit BUT shows up on download

I've looked at your ride files and note the following: 1) your short file shows no apparent issues. 2) Based on your weight and CdA, it looks like this is a TT setup. Please confirm 3) Your Crr is way high at 0.0132; it should be around 0.0054. A corrected profile is attached 4) You have a DFPM in y...
by Velocomp
Sun Apr 06, 2014 5:49 am
Forum: Newton General Questions
Topic: No power/cadence read on Unit BUT shows up on download
Replies: 10
Views: 7500

Re: No power/cadence read on Unit BUT shows up on download

Please post a ride file illustrating this problem.
by Velocomp
Sat Apr 05, 2014 4:57 pm
Forum: Newton Technical Support
Topic: Missing Wind Vane
Replies: 2
Views: 2923

Re: Missing Wind Vane

Unless you were riding in strong crosswinds, the green wind vane has minimal effect.
by Velocomp
Fri Apr 04, 2014 6:30 am
Forum: PowerStroke
Topic: can you see the high resolution data in a csv
Replies: 3
Views: 3751

Re: can you see the high resolution data in a csv

ronpei wrote:so then there is no way to see the fine detail at 16 points/ second then?
Correct
by Velocomp
Thu Apr 03, 2014 6:31 am
Forum: PowerStroke
Topic: can you see the high resolution data in a csv
Replies: 3
Views: 3751

Re: can you see the high resolution data in a csv

We report csv data only in the 1 second rate.
by Velocomp
Tue Apr 01, 2014 11:08 am
Forum: Newton Setup
Topic: Speed and Distance way off from Garmin
Replies: 10
Views: 8199

Re: Speed and Distance way off from Garmin

Please do a short ride with the correct sensor/magnet position and post the ride file
by Velocomp
Tue Apr 01, 2014 7:29 am
Forum: Isaac software
Topic: "Drafting" during trainer rides
Replies: 5
Views: 4317

Re: "Drafting" during trainer rides

This problem has been corrected in Isaac 2.4.0, which will be released very soon.
by Velocomp
Tue Apr 01, 2014 7:22 am
Forum: Newton Setup
Topic: Speed and Distance way off from Garmin
Replies: 10
Views: 8199

Re: Speed and Distance way off from Garmin

The photo reveals the problem. The spoke magnet is positioned improperly. It should pass by the notch in the speed sensor, with no more than 1-2 coin widths of separation.

Move the magnet and you will be OK.
by Velocomp
Mon Mar 31, 2014 9:20 pm
Forum: Newton Technical Support
Topic: Cda Questions
Replies: 19
Views: 15622

Re: Cda Questions

Someday we might have Intel Inside... :-)

Until then, we have to live with the reality that there are real tradeoffs to be made to accommodate both algorithm and display requirements.
by Velocomp
Mon Mar 31, 2014 4:13 pm
Forum: PowerStroke
Topic: Powerstroke front/back diagram
Replies: 3
Views: 4477

Re: Powerstroke front/back diagram

We will look into this.
by Velocomp
Mon Mar 31, 2014 2:09 pm
Forum: Isaac software
Topic: "Drafting" during trainer rides
Replies: 5
Views: 4317

Re: "Drafting" during trainer rides

Please post a ride file illustrating this problem
by Velocomp
Mon Mar 31, 2014 2:09 pm
Forum: Newton Setup
Topic: Speed and Distance way off from Garmin
Replies: 10
Views: 8199

Re: Speed and Distance way off from Garmin

Set Isaac filtering to zero and you'll see that your speed sensor is not working properly.

Reposition the sensor/magnet according to the instructions and all should be well
by Velocomp
Fri Mar 28, 2014 8:32 pm
Forum: Newton Setup
Topic: Wind Callibration
Replies: 11
Views: 7959

Re: Wind Callibration

The Cal Ride is used to calibrate the tilt sensor and the wind sensor. The tilt sensor is calibrated by comparing the readings of the elevation sensor to the accelerometer. On an out and back ride both sensors should record the same slopes. The "tilt offset" adjusts the accelerometer readi...
by Velocomp
Fri Mar 28, 2014 10:14 am
Forum: Newton General Questions
Topic: Newton won't download ride
Replies: 1
Views: 2580

Re: Newton won't download ride

please contact technicalsupport@velocomp.com for assistance
by Velocomp
Sat Mar 22, 2014 2:47 am
Forum: Newton Technical Support
Topic: Coast-Downs
Replies: 4
Views: 3923

Re: Coast-Downs

The default value of riding tilt is -0.7. After your cal ride the value of riding tilt is dynamically adjusted during riding. It almost is never -0.7. For coast-downs, we need to measure the actual value of riding tilt during the coast down, in order to calculate the value of fric. You are in the la...
by Velocomp
Fri Mar 21, 2014 2:13 pm
Forum: PowerStroke
Topic: Senor and display issues/questions
Replies: 9
Views: 7087

Re: Senor and display issues/questions

You have a number of issues with the ride file you sent: 1) There is no HR ID registered. Make sure your HR strap is awake and do a Scan; look for "HR Found". If you don't get that message, and your HR strap is working with your Suunto, then the strap is not ANT+ 2) Your Profiles shows an ...
by Velocomp
Fri Mar 21, 2014 12:06 pm
Forum: Frequently Asked Questions
Topic: Can I use my Madone cadence/speed sensor with iBike
Replies: 1
Views: 3970

Re: Can I use my Madone cadence/speed sensor with iBike

Yes. Your Madone sensor is ANT+

Do a Scan with your Madone sensor awake and all will be well.
by Velocomp
Thu Mar 20, 2014 5:40 pm
Forum: PowerStroke
Topic: Senor and display issues/questions
Replies: 9
Views: 7087

Re: Senor and display issues/questions

This is a .csv file. Please post your .ibr file.

Your Suunto strap may not be ANT+. If so the Newton won't be able to read it.
by Velocomp
Thu Mar 20, 2014 10:35 am
Forum: PowerStroke
Topic: Senor and display issues/questions
Replies: 9
Views: 7087

Re: Senor and display issues/questions

1. Make sure your HR strap is activated, then do a Scan. Look for the message HR FOUND. If you see the message then your Newton is paired to the HR strap.

2. Please post a ride file illustrating your problem.
by Velocomp
Wed Mar 19, 2014 1:56 pm
Forum: General Discussion
Topic: Deleting Bad Data on Coach app
Replies: 4
Views: 4605

Sensor problem

Make sure your magnets pass within 1-2 coin widths of the sensors.

If this does not fix the problem then change the battery in your sensor.
by Velocomp
Wed Mar 19, 2014 1:42 pm
Forum: iBike Dash Setup
Topic: unable to view the screen outside
Replies: 2
Views: 13903

Re: unable to view the screen outside

Which product?
by Velocomp
Mon Mar 17, 2014 1:54 am
Forum: Newton Technical Support
Topic: incorrect temperature reading
Replies: 6
Views: 5258

Re: incorrect temperature reading

Sorry, I missed this particular thread earlier. There is no accuracy problem with the incorrect temperature. However, if you want to set the correct temperature, you can do so in Setup. In Setup go to the user sequence. Select Yes, then enter User. Find the screen that shows current temp in the cent...
by Velocomp
Sun Mar 16, 2014 4:37 pm
Forum: Product Reviews
Topic: Comments on Bicycling Australia review
Replies: 2
Views: 10891

Re: Bicycling Australia Mar/Apr 2014 reviews iBike Newton

As a manufacturer, maybe you could email them for a pdf copy. We have requested the author for a pdf copy of the review. FYI: the author emailed us today. If I understand the email properly he has returned his other review power meters and has kept the Newton on his bike. To me, anyhow, that is the...