Search found 7727 matches

by Velocomp
Mon Jan 08, 2024 11:12 am
Forum: PowerPod
Topic: PowerPod dying after 2.5 hours
Replies: 6
Views: 1839

Re: PowerPod dying after 2.5 hours

I've noticed over the past few months my PowerPod V2 only lasts about 2.5 hours after being fully charged. I've had the PP for about 3-4 years. What is a typical lifespan? I've heard there may be firmware update issues but no one seems to confirm this. Thanks. Like all rechargeable batteries, event...
by Velocomp
Fri Dec 15, 2023 5:29 pm
Forum: PowerPod
Topic: PowerPod V3 issue after clearing memory
Replies: 5
Views: 4051

Re: PowerPod V3 issue after clearing memory

Something is wrong with your wind sensor. Please email technicalsupport@velocomp.com for next steps, and provide the ride file you've attached.
by Velocomp
Fri Dec 15, 2023 8:56 am
Forum: PowerPod
Topic: Powerpod 4 Cracked Casing and Failing Battery
Replies: 3
Views: 2152

Re: Powerpod 4 Cracked Casing and Failing Battery

After email correspondence I posted my Powerpod 4 off to Tom at Velcomop USA on the 10th Nov 2023. Tom replaced a cracked case and battery after over 2.5 years of constant use, on three bikes (mountain bike, road bike and indoors on rollers). Posted back to me in the UK on the 8th Dec 2023 and it’s...
by Velocomp
Wed Dec 13, 2023 8:00 am
Forum: PowerPod
Topic: PP gives very high wats and does not record routes
Replies: 7
Views: 3740

Re: PP da vatios muy altos y no registra rutas

Negativo, no me han contestado, voy a proceder a reenviar el correo. Creo que envié el correo a otra dirección, esta dirección es la primera vez que la veo I found your email to Tom, dated December 3. Your email included a .tcx file from your Garmin. Your .tcx file shows that PowerPod is transmitti...
by Velocomp
Mon Dec 11, 2023 8:15 pm
Forum: PowerPod
Topic: PP gives very high wats and does not record routes
Replies: 7
Views: 3740

Re: PP gives very high wats and does not record routes

maykelceli@me.com wrote: Mon Dec 11, 2023 10:44 am seria posible que alguien me responda, al email o al post.

pero alguna respuesta estaria bien
I believe you sent an email to Tom Gore tgore@veloomp.com

Did he respond?'
by Velocomp
Sat Dec 09, 2023 7:21 am
Forum: PowerPod
Topic: PowerPod V3 issue after clearing memory
Replies: 5
Views: 4051

Re: PowerPod V3 issue after clearing memory

Do the following: 1) Press-hold your PP button for 12 seconds, until the light goes out briefly and turns back on. This does a hard reset of your device 2) Connect your PP to Isaac and use the command Device/Erase all Ride Files. This removes old ride files 3) Use the command Edit/Edit Profiles/Get ...
by Velocomp
Mon Nov 20, 2023 4:59 pm
Forum: PowerPod
Topic: PP gives very high wats and does not record routes
Replies: 7
Views: 3740

Re: PP gives very high wats and does not record routes

1) Press-hold PP button for about 12 seconds, until light goes out briefly and then starts flashing, then release button, to hard-reset your unit 2) Connect your PP to Isaac 3) Use the command "Device/Erase all ride files" to remove the ride files from your memory 4) Do a short ride. Hopef...
by Velocomp
Mon Nov 20, 2023 4:55 pm
Forum: PowerPod
Topic: PowerPod showing extremely high wattage numbers midway through rides.
Replies: 11
Views: 4292

Re: PowerPod showing extremely high wattage numbers midway through rides.

"Your ride file shows a consistent tail wind; a sure indicator of a miscalibrated unit. You can do a new cal ride and post the results here. Note that if your cal ride is good you should see average windspeed nearly the same as average bike speed." Ok, thanks. Any certain obvious tips on ...
by Velocomp
Mon Nov 20, 2023 11:14 am
Forum: PowerPod
Topic: battery charge level?
Replies: 12
Views: 13319

Re: battery charge level?

It should turn off after 20 minutes of zero speed, but like you I click the button 5 times to turn my unit off manually.

We do show battery charge level in the Garmin details. It is a pain to get to that page so I just turn off my unit manually.
by Velocomp
Sun Nov 19, 2023 9:23 pm
Forum: PowerPod
Topic: PowerPod v3 Issues - Is It The Button Issue?
Replies: 23
Views: 10603

Re: PowerPod v3 Issues - Is It The Button Issue?

Just wondered whether the issue where the power would show 0W during a ride and then the PPV3 would have to be restarted. I've had similar issues with mine where either it will show 0W when I start a ride and so press 5 times to shut down and then one to restart. Sometimes works. Otherwise a soft r...
by Velocomp
Sun Nov 19, 2023 10:04 am
Forum: PowerPod
Topic: PowerPod showing extremely high wattage numbers midway through rides.
Replies: 11
Views: 4292

Re: PowerPod showing extremely high wattage numbers midway through rides.

If you're pedaling on a downhill because you are working hard to go even faster, then by all means pedal. Just be aware that, unless your unit is precisely calibrated, you may have inaccurate power readings. My experience, however, is that it is extremely difficult to pedal hard/fast enough to add m...
by Velocomp
Fri Nov 17, 2023 9:35 am
Forum: PowerPod
Topic: PowerPod showing extremely high wattage numbers midway through rides.
Replies: 11
Views: 4292

Re: PowerPod showing extremely high wattage numbers midway through rides.

Things are OK. There is no problem with your accelerometer. On downhills everything has to be in perfect balance in order to obtain around zero watts when soft pedaling. In your case the wind calibration seems low (there is a near constant tail wind). This means that downhill gravity acceleration is...
by Velocomp
Wed Nov 15, 2023 8:48 am
Forum: PowerPod
Topic: Made in USA
Replies: 0
Views: 2719

Made in USA

We have transitioned PowerPod production to USA! Made in USA PP products should start to be available around November 30 2023.
by Velocomp
Wed Nov 15, 2023 8:46 am
Forum: AeroPod
Topic: Made in USA
Replies: 0
Views: 4256

Made in USA

We have transitioned AeroPod production to USA! Made in USA AP products are available now.
by Velocomp
Tue Nov 14, 2023 1:46 pm
Forum: PowerPod
Topic: PPV5 change profile after ride
Replies: 2
Views: 1825

Re: PPV5 change profile after ride

I looked at your ride file. When you use analytical commands, such as "Switch Profile after the Ride", Isaac reprocesses raw data from your unit, basically recreating in your computer the calculations your unit does on the road. I agree there is a difference but I can't explain why. Most l...
by Velocomp
Mon Nov 13, 2023 6:42 am
Forum: Frequently Asked Questions
Topic: AeroPod on Karoo 2
Replies: 1
Views: 4592

Re: AeroPod on Karoo 2

Not at this time.
by Velocomp
Sat Nov 11, 2023 6:23 am
Forum: PowerPod
Topic: Very High Watt numbers.
Replies: 5
Views: 2292

Re: Very High Watt numbers.

Your PP recalibrated itself during the first 90 seconds of your ride. After that 90 seconds all is well.

If you keep PP attached to your bike, you shouldn't have any recalibration problems.
by Velocomp
Tue Nov 07, 2023 8:00 pm
Forum: PowerPod
Topic: Very High Watt numbers.
Replies: 5
Views: 2292

Re: Very High Watt numbers.

Unfortunately, it's impossible to tell what is going on without a ride file.

Connect your unit to Isaac and do a "Device/Erase all ride files" command.

It's possible that the full memory is screwing up things.

Do a short ride and post it; that will allow me to figure out what is going on.
by Velocomp
Sun Nov 05, 2023 2:01 pm
Forum: Isaac software
Topic: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer
Replies: 10
Views: 13289

Re: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer

Hej, I think there is an error in the PDF (New M1-M2-Intel Isaac-Mac SW_101023.pdf) on page 7: In the PDF it says for instruction 4) After the % symbol, type EXACTLY the following command (the command below is in bold to make it easier for you to read): ~/Downloads/installer/install-isaac/sh As wri...
by Velocomp
Mon Oct 30, 2023 10:29 am
Forum: GPS Tracker for AeroPod, PowerPod and Newton
Topic: Velocomp Tracker for iOS has been updated 11/6/23
Replies: 0
Views: 4455

Velocomp Tracker for iOS has been updated 11/6/23

VERSION 2.2

Minor bug fixes from 2.1; compatibility with latest iOS.
by Velocomp
Mon Oct 09, 2023 8:56 pm
Forum: Isaac software
Topic: Using Isaac/Mac with units manufactured before December 2019
Replies: 0
Views: 3038

Using Isaac/Mac with units manufactured before December 2019

SPECIAL NOTE ONLY FOR CUSTOMERS WITH OLDER VELOCOMP PRODUCTS! If you want to use Isaac/Mac/5.1 to download new ride files from your device, and your device was manufactured prior to Dec 1 2019, you will need to purchase an unlock key for your Velocomp device(s), from here: https://bit.ly/2DkYQJr Aft...
by Velocomp
Sun Oct 08, 2023 2:01 pm
Forum: PowerPod
Topic: PowerPod showing extremely high wattage numbers midway through rides.
Replies: 11
Views: 4292

Re: PowerPod showing extremely high wattage numbers midway through rides.

Your accelerometer is misbehaving.

I would do a hard reset of the unit, then a new cal ride.

If that doesn't straighten things out then you can send it in for service, but I'm not confident we will be able to fix it.
by Velocomp
Fri Oct 06, 2023 6:30 am
Forum: Isaac software
Topic: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer
Replies: 10
Views: 13289

Re: NEW: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer

John - Yes it does. I was trying to use the Preferences from Isaac for Mac/Preferences ((Attached screen shot)) If you also go to the open folder option and the dialog that opens (a file browser) at the bottom of the panel is a button for "Options" - pressing that seems to send the applic...
by Velocomp
Fri Oct 06, 2023 6:21 am
Forum: PowerPod
Topic: Problem powerpod v3
Replies: 2
Views: 5023

Re: Problem powerpod v3

Hello, my name is Ricardo, I am a Powerpod v3 user in Argentina. I bought it approximately 3 months ago. The measurements were quite good, until a few weeks when I began to notice that the power decreased when the headwind hit. A couple of days ago, I connected the PowerPod to the PC for the first ...
by Velocomp
Thu Oct 05, 2023 4:13 pm
Forum: Isaac software
Topic: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer
Replies: 10
Views: 13289

Re: NEW: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer

John- All went well - Very happy that the new drivers finally showed up! One minor addition to the instructions - after cutting and pasting the TERMINAL instruction - you might have to enter the administrators password after "ENTER" After installing ISAAC - I do not seem to be able to get...
by Velocomp
Thu Oct 05, 2023 4:11 pm
Forum: Isaac software
Topic: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer
Replies: 10
Views: 13289

Re: NEW: Intel and M1/M2 Mac users: how to install Isaac/Mac on your computer

John- All went well - Very happy that the new drivers finally showed up! One minor addition to the instructions - after cutting and pasting the TERMINAL instruction - you might have to enter the administrators password after "ENTER" After installing ISAAC - I do not seem to be able to get...
by Velocomp
Mon Oct 02, 2023 9:59 pm
Forum: Isaac software
Topic: Getting Isaac/Mac to work with macOS 11.4
Replies: 28
Views: 117467

Re: WARNING: macOS 11.4 causes Isaac/Mac to crash

AS OF 10/2/23 WE HAVE ISAAC/MAC WORKING ON INTEL AND M1/M2 MACS. GO HERE FOR INSTALLATION INSTRUCTIONS:

https://velocompforum.com/viewtopic.php?f=35&t=5989
by Velocomp
Mon Oct 02, 2023 9:58 pm
Forum: Isaac software
Topic: macOS Ventura; yes, Intel Isaac/Mac works!
Replies: 4
Views: 5295

Re: macOS Ventura; yes, Intel Isaac/Mac works!

GuidoDH wrote: Tue Feb 14, 2023 2:50 am Thanks works fine! Superb tutorial... I'm afraid that doesn't exist an OSX Apple silicon working version of ISaac...
AS OF 10/2/23 WE HAVE ISAAC/MAC WORKING ON M1/M2 MACS AND ALSO Intel Macs. FOR INSTALLATION INSTRUCTIONS GO HERE:

https://velocompforum.com/viewtopic.php?f=35&t=5989