AeroPod, PowerPod and Newton

Please email technicalsuppport@velocomp.com for next steps

Do a hard reset (press-hold for 12 secs; after a few seconds light will flash green, keep holding button until light goes out briefly, then starts flashing again. Release the button).

Hopefully this will fix things.

The hard reset restores the proper sequencing of internal software commands. Your profile data is unchanged, so there is no need to do a hard reset for each profile.

If you want to add sensor IDs to your different profiles, you will need to do a new sensor pairing and cal ride for each profile.

Well, you've explained the PowerPod naming mystery... :-) Let's start with a new beginning: a hard reset (Press-hold button for 12 seconds; it will flash green after a few seconds, then go out briefly, then start flashing again. Release the button). After the hard reset try a new sensor pairing then...

In regards to BLE, only my phone is connected to the Garmin. Mainly for "Live track". All sensors and PP are via Ant+. When I perform any sensor /PP , phone is not in the area. This is very odd, because we do not transmit the word "PowerPod" by ANT+; only in our BLE transmission...

Thanks John, Please check May 22. PP was working normally. Same new cad sensor. I'll do that. What I met to say, the Garmin was sending "PowerPod Found" every few minutes. The reading would drop to zero, then go blank. Then "Powerpod found" , then work a few minuets, then repeat...

alecs123 wrote: ↑Tue May 23, 2023 12:04 pm Yes, sent ride files, gpx files (not sure if that helps) and screenshots of Isaac software
But no reply
I will try again today

I will send Tom your link here as well.

I looked at your ride files. Cadence data is missing from all of them, so I suggest you do a new sensor pairing with your new cadence sensor. Before starting pairing, use your bike computer to be sure your speed and cadence sensors are working. I don't see any data dropouts in your ride files, so I ...

alecs123 wrote: ↑Mon May 22, 2023 8:12 pm Hello, contacted support, they emailed me back, asking for some files, after that, nothing.... the PP still goes death after 1.5-2 hr ride...
please advice

Hmm...did you send ride files to Tom? If so how did he respond? He is very fast to reply to emails. I suggest contacting him again.

Ahh...you are poking deep into the innards of our system :-) The 6 variables go all the way back to our original iBike product from 2005. I don't want to describe too explicitly how the variables relate; suffice it to say that there are two variables (CdA and Crr) that can be user-adjusted after the...

John - Yes - both flavors of these are accelerometer based sensors. Another question - If I choose to have both the Garmin and Wahoo sensors around, but this is the only difference that will be between two profiles will this work the same way that having two bikes with separate speed sensors and PP...

PowerStroke works in part by precisely measuring the time between the crank passing-by the same point on the bike. When we created PS it was simple: whenever the cadence magnet passed by the sensor a signal was sent. I don't know how either the Garmin or Wahoo cadence sensors work, but I suspect bot...

Please email technicalsupport@velocomp.com for next steps

Please email technicalsupport@velocomp.com for next steps

spangelsaregreat wrote: ↑Tue Apr 25, 2023 12:53 pm Todays rides attached below, couldn't add to last post.

Morning Ride

iBike_04_25_2023_0621_11_Miles.ibr

Afternoon Ride

iBike_04_25_2023_1610_16_Miles.ibr

Regards

These ride files are fine and do not show any of the problems of your prior rides.

You are getting very peculiar slope spikes. Please show photos of how your unit is attached.

Make sure your unit cannot rotate at all...

Instructions attached.

Please email technicalsupport@velocomp.com for Android app.

Something appears to be wrong with your wind sensor. Please email technicalsupport@velocomp.com for next steps.

Hi John I finally got the DFPM calibration completed although I could not pair the Assioma pedals to the Powerpod so I recorded a sperate ride file and merged them into Isaac. The was not much impact to the profiles which underlines the strength of the Velocomp calibration routine. I’ve enclosed th...

Please post profiles from your two bikes, and any available ride files.

Please post the 01-04-2023 file. You posted the 02-04 file twice.

Thank you John. I'll recheck the battery in the cadence sensor. I don't recall that even being connected to the PP. I do have a second cadence sensor . That's correct, my street is flat . I snugged up the PP but concerned not to over tighten. Oh , I remember, just prior to turning on my street, I n...

4/13: your PP was knocked out of position at the end of the ride. Notice that, on the flats at the end of your ride, your slope was 8% :-). That is what caused high watts. Make sure your PP is solidly attached and cannot rotate. Watts will be zero when cadence is zero. Make sure your cadence sensor ...

You can try using this setup, but because the mount is attached to the aero bars, it is very likely that the aero bars flex, and will cause problems for AeroPod. The best place to attach AP is underneath the stem. We have a mounting solution for this configuration; email technicalsupport@velocomp.co...

I can't tell from the photos how the mount is attached to the handlebars. If the mount is stiffly attached the handlebars this is fine; if the mount is attached to the aero bars this won't work correctly, because the aero bars flex. Please show photos showing how mount is attached to bike handlebars.

Hi, I am using Mac OS 12.01 I'm not going to buy a Windows license just to use Isaac. I hope Isaac/Mac will be updated and available in the future. Yuichi You should be able to find Windows without any license fee. The fundamental problem with Isaac/Mac is the National Instruments drivers, which do...

Yesterday I encountered exactly the problem you described when attempting to download ride files on my Mac, running macOS 13 and Isaac/Mac. What version of macOS are you using? Unfortunately it appears that Isaac/Mac is not compatible with your version of macOS. You will need to do the same thing th...

Hi John I finally going to have a bit of time to do this DFPM calibration. In terms of pairing the Assioma pedals, do I actually need to do this via the PowerPod and then do a out and back ride. Before seeing your post I’d just downloaded the profile from the PowerPod and updated the DFPM 5 Chr ANT...

Hi John, I uploaded a video of the operation of Isaac to YouTube. https://youtu.be/w3TdUW2RhUY Yuichi Thank you for the video. Just to confirm: you are able to correctly get the serial number and firmware version of your PP, correct? There is one other thing to try: 1) Erase your ride files 2) Do a...

Don't know if this is the right forum to do this, but I'm selling my PowerPod. It has all the original bits plus Power Stroke and Mac key to download the files. Selling for 100€ plus shipping (non negotiable) https://files.fm/thumb_show.php?i=qkx3tkpb4 https://files.fm/thumb_show.php?i=tac9mmt8u ht...