AeroPod, PowerPod and Newton

The PP and the computer do not seem to be connected.

When PP is connected to the computer, PP does not show red light indicating charging.

So I can not download the PP data to my computer.

I can not do anything.

Charging terminal of PP seems to be strange. (Do not change the cable.)

After "6004 error", the USB part is not activated in green.

On May 20th, I asked POWERPOD about "ERROR 6004 ~~~". But I do not get the right answer, so I write again. Please refer to Figure 6004.JPG for the error screen. After the 6004 error occurs, it can not be connected to the computer. Data can not be downloaded. Operating System: WINDOWS Servi...

I tried to reconnect with my computer today. After connecting the PowerPod to your computer, you can not run the "Device / Erase All Ride Files" command because the download window is not activated even if you run the isaac software. And it does not charge when connected to a computer. Is ...

Good morning I wrote an error message a while ago, but I do not have any news so I write it again. I am a PowerPad user. I bought a PowerPad on Black Friday last year and was using a.s well because of bad USB connection. However, if you try to download the data from a few weeks ago, you will not be ...

Hi

I am a PowerPad user.

If you try to download the data by connecting the power pod to your computer some time ago, you will not be able to download the power pod data with "Error 6004 ~~" error message.

What should I do?

Thank you.

win 7 pro service pac1 32bit

My email address is han4848449@gmail.com.

How do I get technical support from tom?
When I asked a computer device expert I knew, the powerpod itself might be bad!

Details have been sent to email (technicalsupport@velocomp.com).
What should I do next?

I bought a powerpod in powermeter city on Black Friday.   The powerpod I bought was well received. It was very good. Connected to PC using powerpod and micro USB cable. However, if you connect it, you will see "Unknown Device" message and it will not connect to PC. If I have a wrong powerp...