Powerhouse/PP pairing

Powerhouse/PP pairing

Postby Mntmaniac » Fri Jan 19, 2018 12:27 pm

I'm having trouble pairing my Powerhouse app with my PP, cadence sensor and speed sensor. I can confirm the PP has "93" in its serial #...

App simply does not sync with any of my sensors.

Thoughts, suggestions or advice?
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Re: Powerhouse/PP pairing

Postby Velocomp » Fri Jan 19, 2018 1:38 pm

Do you have an ANT version, or ANT/BLE?

If ANT, did you purchase the BLE key?

Please provide the serial number of your device.
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Re: Powerhouse/PP pairing

Postby Mntmaniac » Mon Jan 22, 2018 5:06 pm

Looks like ANt-BLK...thats what is on the box...

Serial # is 11-16-17-08-05-0A-A0-00-02-00-93-03-AC-7E-10-96
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Re: Powerhouse/PP pairing

Postby Velocomp » Mon Jan 22, 2018 9:39 pm

Does the side of your pp say PowerPod BLE?
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Re: Powerhouse/PP pairing

Postby Mntmaniac » Mon Jan 22, 2018 9:42 pm

Just says Power Pod...
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Re: Powerhouse/PP pairing

Postby Velocomp » Tue Jan 23, 2018 8:38 am

Mntmaniac wrote:Just says Power Pod...


Ahh, that is the issue. You do not have a PowerPod BLE. Please email technicalsupport@velocomp.com. If you purchased a PowerPod BLE provide proof of purchase and we will get you the BLE key without charge. If you did not purchase a BLE unit then you're still in luck: upgrade keys are on sale right now!

Once you have the BLE key installed you will be able to pair to the Powerhouse app.
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Re: Powerhouse/PP pairing

Postby Mntmaniac » Tue Jan 23, 2018 8:43 am

Awesome! Ill do it tomorrow!
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Re: Powerhouse/PP pairing

Postby BBQcyclist » Tue Jan 23, 2018 9:48 am

Powerhouse vs Powerstroke apps?

Hi John,
I also have an Ant+ only PP.
Can you pleae confirm whether my PP version is indeed compatible with both Powerhouse AND Powerstroke?
I understand they are completely different softwares ' designed for use with the PP.
Currently on the PowerMeterCity website it lists Powerhouse as only compatible w a BLE version of PP; however that info is from August 2017 I think.
Many thanks,
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Re: Powerhouse/PP pairing

Postby Velocomp » Tue Jan 23, 2018 7:13 pm

Please post your serial number and I will let you know. It need to have "93" as one of its numbers.
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Re: Powerhouse/PP pairing

Postby BBQcyclist » Wed Jan 24, 2018 10:44 am

Ok - Just checked now.
08 02 16 08 05 A0 00 01 01 03 02 B3 7E 10 A4
Looks like I'm missing the 'lucky 93' numbers in the PP lottery of serial number versions.
:(

1. So does that mean no-go for both Powerhouse and Powerstroke capabilities with all PPs already out there without the 'lucky 93' in their SN?

2. Do you know if any future firmware upgrades will render these PPs as capable as the 93 SN versions?

Thanks John
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Re: Powerhouse/PP pairing

Postby Velocomp » Wed Jan 24, 2018 11:44 am

Your unit is PS capable, with a firmware upgrade.

BLE requires electronic components your unit is lacking, so that particular feature is a no-go for your unit. If you're interested in upgrading your unit to BLE (requires complete swap-out) please email tgore@velocomp.com for details.
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