Calibration Check

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evertjan2
Posts: 4
Joined: Tue Dec 29, 2020 7:04 am

Calibration Check

Post by evertjan2 »

Hi,

I am strugling with my powerpod for quite some time now. It has been working a few times. But today it was not working properly. I have a Garmin 1030 and a heartrate, speed and cadence sensor. I worked for a moment and fell back to calibration status 50%. What can be wrong here?
Attachments
Velocomp_03_24_2021_1326_4_km.ibr
(36.09 KiB) Downloaded 131 times
Velocomp_03_24_2021_1319_3_km.ibr
(25.9 KiB) Downloaded 122 times
Velocomp_03_24_2021_1314_2_km.ibr
(21.75 KiB) Downloaded 123 times
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Calibration Check

Post by Velocomp »

Your wind readings appear to be blocked. Please post photos showing how your unit is attached to the bike; both front and side views.
John Hamann
evertjan2
Posts: 4
Joined: Tue Dec 29, 2020 7:04 am

Re: Calibration Check

Post by evertjan2 »

20210325_084526.jpg
20210325_084547.jpg
evertjan2
Posts: 4
Joined: Tue Dec 29, 2020 7:04 am

Re: Calibration Check

Post by evertjan2 »

Here they are
Attachments
20210325_084547.jpg
20210325_084547.jpg (146 KiB) Viewed 2430 times
20210325_084526.jpg
20210325_084526.jpg (114.2 KiB) Viewed 2430 times
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Calibration Check

Post by Velocomp »

I think your unit may require repair. Please email technicalsupport@velocomp.com for next steps.
John Hamann
evertjan2
Posts: 4
Joined: Tue Dec 29, 2020 7:04 am

Re: Calibration Check

Post by evertjan2 »

Please let me know if you received my powerpod. It should be handed over to you.
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Calibration Check

Post by Velocomp »

evertjan2 wrote: Tue Apr 13, 2021 2:53 am Please let me know if you received my powerpod. It should be handed over to you.
Please email technicalsupport@velocomp.com. Tom will be able to answer your question.
John Hamann
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