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Zero Wind?

Posted: Tue Jul 31, 2018 5:20 pm
by rafaelnajera
Hi,

Today I went for a ride and something strange happened: twice power was close to zero for a few seconds when I surely was pushing on the pedals with non-negligible effort.

Looking in Isaac I see that in those two ocassions wind was zero (see around 14:30 for 30 seconds, and 20:50 again for around 30 seconds). For sure there was some tailwind, but it didn't feel as though I could do zero effort to keep moving at 23km/h. Should I worry about any problem with the sensor?



It was very gusty today (and hot!!), and for the rest of the ride I think PP measured everything correctly.

Thanks,

Rafael.

Re: Zero Wind?

Posted: Tue Jul 31, 2018 9:32 pm
by Velocomp
Were you riding in any kind of rain or mist? Is your wind sensor blocked in any way?

Re: Zero Wind?

Posted: Wed Aug 01, 2018 8:35 am
by rafaelnajera
It was a clear day, no rain, no mist. Nothing is blocking the sensor.

Thanks,

Rafael.

Re: Zero Wind?

Posted: Wed Aug 01, 2018 9:35 am
by Velocomp
Hmm...something may be amiss. Please email technicalsupport@velocomp.com with your ride file, and for next steps.

Re: Zero Wind?

Posted: Thu Aug 02, 2018 2:41 am
by rafaelnajera
Just sent the email.

Thanks,

Rafael.