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Calibration! Making sure it's all good

Posted: Fri Jun 22, 2018 2:13 pm
by regisol
Hi. I'm new to powerpod. Have been using this amazing device for a feel weeks and have done de O/B calibration.
Do you mind checking if there is something "out off the pattern" with my ride file.
Thanks a lot.

Regis

Re: Calibration! Making sure it's all good

Posted: Fri Jun 22, 2018 4:09 pm
by Velocomp
I think you're fine, though there is a very interesting phenomenon going on.

On your loops you have two short speed dropouts, always at the same place, near the bottom of the loop.

Are you riding past any radio/TV towers?

Re: Calibration! Making sure it's all good

Posted: Sat Jun 23, 2018 8:31 pm
by regisol
Hi John, thanks for the answer.
Indeed, interesting and weird. These dropouts never caught my attention. Just to make sure we are on the same page, you are referring to the speed variation first noticed at approximately 0:37:56 (~ 14.5km), right?
This is a frequent training route for me and the phenomenon also seems to happen with other riders (checking through Strava).
It could be the slope of the terrain, but I can tell for sure.
Anyway, I'm attaching a new ride, different route, so you can check if, in general, everything is ok.
Thank you again. I really appreciate your help

Re: Calibration! Making sure it's all good

Posted: Thu Jul 12, 2018 4:11 pm
by regisol
regisol wrote: Sat Jun 23, 2018 8:31 pm Hi John, thanks for the answer.
Indeed, interesting and weird. These dropouts never caught my attention. Just to make sure we are on the same page, you are referring to the speed variation first noticed at approximately 0:37:56 (~ 14.5km), right?
This is a frequent training route for me and the phenomenon also seems to happen with other riders (checking through Strava).
It could be the slope of the terrain, but I can tell for sure.
Anyway, I'm attaching a new ride, different route, so you can check if, in general, everything is ok.
Thank you again. I really appreciate your help
Hi John. Any thoughts on this file?
Thanks a lot.
Regis

Re: Calibration! Making sure it's all good

Posted: Thu Jul 12, 2018 4:41 pm
by Velocomp
If other riders are also seeing this, then likely there is some kind of radio interference going on. Likely there is a strong microwave signal, from something, interfering with the ANT+ signal.

Re: Calibration! Making sure it's all good

Posted: Thu Jul 12, 2018 4:45 pm
by Velocomp
regisol wrote: Thu Jul 12, 2018 4:11 pm
regisol wrote: Sat Jun 23, 2018 8:31 pm Hi John, thanks for the answer.
Indeed, interesting and weird. These dropouts never caught my attention. Just to make sure we are on the same page, you are referring to the speed variation first noticed at approximately 0:37:56 (~ 14.5km), right?
This is a frequent training route for me and the phenomenon also seems to happen with other riders (checking through Strava).
It could be the slope of the terrain, but I can tell for sure.
Anyway, I'm attaching a new ride, different route, so you can check if, in general, everything is ok.
Thank you again. I really appreciate your help
Hi John. Any thoughts on this file?
Thanks a lot.
Regis
It looks like you're riding in a lot of head/tail winds...if so, all is OK.

Re: Calibration! Making sure it's all good

Posted: Fri Jul 13, 2018 7:49 pm
by regisol
Hi John, what if I'm not riding in such windy conditions? Is there anything I need to do?

See this new ride file. Sorry to bother you.

Thanks.

Re: Calibration! Making sure it's all good

Posted: Mon Jul 16, 2018 11:24 am
by Velocomp
Please email technicalsupport@velocomp.com with this ride file and for next steps.

Re: Calibration! Making sure it's all good

Posted: Mon Aug 20, 2018 7:07 pm
by regisol
Hi John, I emailed technicalsupport@velocomp.com with the ride file and so far didn't get an answer.
Sorry to bother you.
Thanks for your time.

Regis

Re: Calibration! Making sure it's all good

Posted: Mon Aug 20, 2018 9:12 pm
by Velocomp
Please check your spam folder. Tom responds within 24 hours.