PowerPod showing zero watts

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bkit1805
Posts: 7
Joined: Mon Feb 12, 2018 6:08 am

PowerPod showing zero watts

Post by bkit1805 »

Hi there, I've been using PP for about 2 months. Have done the cal ride (out and back) and getting decent readings over 4-5 rides, but last week I removed PP from the bike while I was getting the bike serviced and since I've put it back on power is constantly showing as zero watts. I've checked the positioning (rotated forward with the bolt slightly loose until stopped by the mount), confirmed it's connected to the bike computer (Edge 800) and to the speed/cadence sensor, and the speed/cadence sensor is showing normal readings. Also ensured no cabling is blocking the wind port. Have done 2 rides now over 30 mins each and it's not budging. I've also connected it to a Forerunner 920xt watch and same thing - everything is showing as connected but power is showing zero. What can I do? Thanks
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod showing zero watts

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps
John Hamann
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