Newton 6 Upgrade Process
Posted: Wed May 04, 2016 1:47 pm
Hi!
I would like to upgrade my Newton 5 to a Newton 6. I understand I can make my purchase to upgrade my Newton online by selecting the case and button colour. Pretty simple but what is the procedure for shipping the unit to you? Do I need to obtain an RMA number? Is there a preferred carrier, ex: Fedex, Purolator, UPS? Also I am shipping my unit from Canada, IE outside the continental US, do I need to fill out any customs forms. Some times it can be difficult to ship items containing a battery,hazardous materials etc. Are there any issues in this case? Finally what is the typical turn around time to produce this upgrade and return the item back to Canada?
Best Regards,
Rico
I would like to upgrade my Newton 5 to a Newton 6. I understand I can make my purchase to upgrade my Newton online by selecting the case and button colour. Pretty simple but what is the procedure for shipping the unit to you? Do I need to obtain an RMA number? Is there a preferred carrier, ex: Fedex, Purolator, UPS? Also I am shipping my unit from Canada, IE outside the continental US, do I need to fill out any customs forms. Some times it can be difficult to ship items containing a battery,hazardous materials etc. Are there any issues in this case? Finally what is the typical turn around time to produce this upgrade and return the item back to Canada?
Best Regards,
Rico