Unable to program Fit Test

[paulmuadib]

New Newton 5 owner with the Pro Upgrade.

Upon following the directions in the user manual, I was able to navigate to the Fit Test screen. The directions then say to press the center button to begin entering your information. However, the center button is not active for me on the Fit Test. I can use the right arrow to navigate or exit, but no center button activity.

Has anyone else encountered this? Do I have to be riding my bike with Newton on before I can program the Fit Test or can it be done whenever?

Thank you.

[Velocomp]

What version FW and what is the serial number of your Newton?

[paulmuadib]

Hi John.

I will get you that information later tonight. I'm stuck at work until 11:00pm EST (sad face).

Joe

[paulmuadib]

FW is 5.08
SN is 08-25-15-08-05-02-08-00-02-01-03-02-EB-7E-10-14

Thank you

[paulmuadib]

I am also now getting Error 6004 and my last ride will not download. Here is the video of what is happening:
https://youtu.be/FcZOPEzwcG4

[Velocomp]

please email Tom Gore, tgore@velocomp.com