Power output zero or intermittent/ other issues

[ianusy2k2]

Have some issues with Ibike Newton 5... power is zero or low... ive checked the sensors and placed them correctly... on acsents power seems to be right... on flat roads or descents... power seems to progressively low until zero... ive used another speed cadence sensor.... still the same problem.... what seems to be the problem? im one of the few who uses Ibike here in the philippines.... One more problem... when doing Cal ride... its always Cal ride error see ISAAC... i followed instructions to the letter....

[ianusy2k2]

when you accelerate there is a power output and then the readings gradually goes down to zero....

[Velocomp]

Please post a ride file that illustrates your problem.

[ianusy2k2]

here are my last few rides

[Velocomp]

Something is wrong with your wind sensor. Please contact Tom Gore at tgore@velocomp.com for technical support. We likely will need to provide a warranty unit.

[ianusy2k2]

OMG... that will be a big problem... Im currently in the Philippines....

[ianusy2k2]

John i went for a rainy ride last Sunday.... and i rode again today... seems the power output is back to normal... attached is my last 2 rides