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Rebate for Order?
Posted: Tue Jun 19, 2012 7:36 am
by lorduintah
It is really unfortunate that by using PayPal we get shorted on the rebate for preordering a Newton.
I won't go in to details, but that was not what I expected - but rather the full amount.
Tom
Re: Rebate for Order?
Posted: Tue Jun 19, 2012 10:50 am
by babyboomer
lorduintah wrote:It is really unfortunate that by using PayPal we get shorted on the rebate for preordering a Newton.
I won't go in to details, but that was not what I expected - but rather the full amount.
Tom
Tom,
I too used PayPal to upgrade to the Newton. I guess my question is, who is shorting us, PayPal or Velocomp? PayPal is convenient, but I do have some issues with them.
Edgar
Re: Rebate for Order?
Posted: Tue Jun 19, 2012 11:40 am
by Velocomp
Folks, there are things we can control, but PayPal isn't one of them.
Every time we receive a customer payment from PayPal, we are "shorted"; we do not get the full amount of payment--PayPal extracts their pound of flesh. This is how they make money...
The same is true when money is sent the other way, from us to you. We are sending you the full refund, but PayPal charges the recipient for the service.