Heart Rate Disappeared

[Brodirt]

Newton displays heart rate live but since April 6 it has not recorded my heart rate data.
Everything else works fine. I am up to date with Isaac and FW. I have not changed heart rate straps.
Any ideas?

[racerfern]

I have to ask the obvious:
1) Has the battery in the HR strap been checked?
2) Has the HR strap failed?
3) Have you scanned for sensors? Does iBike show as a sensor found?
4) Did you change the battery and now have a new id?
5) Please post a ride file, any ride file since the problem began.
6) What are you seeing as you ride?

[Brodirt]

Battery is good.
Strap is good.
Sensor scan works.
HR reads on Newton as I ride.

How do I post a file?

[racerfern]

Look just below where you type a reply and you'll see a range for file attachments. Follow the prompts.

[Velocomp]

In Isaac, click on the "Show" button in the top right of the main window.

Then, make sure that HR is selected as being shown.