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Dash doesn't show elevation anymore

Posted: Wed Apr 20, 2011 10:38 pm
by thabias
This morning I plugged in my iPhone and elevation showed -14000 briefly then showed 0 after that. Then I went on a 20 mile ride and elevation was 0 the entire time. I've tried rebooting but am still not able to get an elevation reading. Will upload a file shortly.

Re: Dash doesn't show elevation anymore

Posted: Wed Apr 20, 2011 10:44 pm
by Brandy
That is odd... That also happened to me yesterday. I just thought it was some random glitch.

Re: Dash doesn't show elevation anymore

Posted: Wed Apr 20, 2011 11:20 pm
by thabias
Yeah it was the first time since I bought it in Feb that this happened.

Here's a file from this morning:
iDash_2011_04_20_0632_20_mi.rar
(70.72 KiB) Downloaded 296 times

Re: Dash doesn't show elevation anymore

Posted: Thu Apr 21, 2011 5:57 am
by Velocomp
Try disconnecting your iPhone from the Phone Booth, then reconnect, then see if the problem persists.

Re: Dash doesn't show elevation anymore

Posted: Thu Apr 21, 2011 8:05 am
by thabias
I tried that. Just did another ride this morning same issue. I noticed that neither elevation nor wind is recorded anymore. The last ride that recorded wind/elevation normally was in a sweeping rain this past saturday. Maybe the rain did something to the wind port?

Is elevation measured using the wind port?

Here's another file from this morning:
iDash_2011_04_21_0544_27_mi.rar
(91.88 KiB) Downloaded 274 times

Re: Dash doesn't show elevation anymore

Posted: Thu Apr 21, 2011 9:55 pm
by Velocomp
Please send your Phone Booth to us for examination and possible repair.

Re: Dash doesn't show elevation anymore

Posted: Mon May 02, 2011 8:19 pm
by thabias
Sent it in today. You should have it this week. Anxious to know what happened.