PowerPod not being done discovered

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richiev
Posts: 3
Joined: Mon Apr 16, 2018 1:34 am

PowerPod not being done discovered

Post by richiev »

I have two MacBooks running High Sierra. The first I installed Isaac on awhile ago, before high Sierra would've been installed, and it finds the PowerPod properly. The second I just installed Isaac on and it cannot find the PowerPod.

The install went though successfully, including the drivers. I had to go into the security and privacy panel to enable the extensions.

I've tried going through the install multiple times, multiple cables, and multiple iterations. It never finds the PowerPod.

I did everything on viewtopic.php?f=35&t=4409

It doesn't crash, it just doesn't recognize the PowerPod. In Issac if I go to the discover dialog, the only thing it lists is Bluetooth.

Any advice?
richiev
Posts: 3
Joined: Mon Apr 16, 2018 1:34 am

Re: PowerPod not being done discovered

Post by richiev »

Update, this seems like it is likely a PowerPod issue. I went back to my original computer and had connectivity issues there too. Now I've found I have to gently push on the cable where it's connected to the PowerPod to get a reliable connection.

So one problem solved (sort of), and a new problem discovered.
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod not being done discovered

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
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