Installing Isaac with Mac High Sierra
Posted: Thu Dec 07, 2017 1:15 pm
We've had a few customers report problems installing Isaac on Mac High Sierra.
Apple keeps making security an ever-more difficult problem to manage, even when the apps are safe.
Here's what to do if you are having problems (NOTE: IF ISAAC IS WORKING ON YOUR MAC, THEN THERE'S NO NEED TO DO THESE STEPS!!!):
1) Download the NI Visa driver, available here:
http://www.ibikesports.com/iBike_update ... me_mac.zip
2) Double click on the NIVisaRuntime_mac.zip file to decompress it
3) Double-click on the "NI-VISA-Runtime-5.4.0.dmg file. You will get a window that looks like this:
4) IMPORTANT: Now, hold the control key on your keyboard, click on the "nivisaruntimei.mpkg icon, then choose "open":
5) You will get a warning message; select "Open"
6) Follow the screens to install. If you get this message, click "Not Now"
7) The NI Visa drivers will install, and you will be asked to restart your computer. Restart your computer:
8) Next, install the Si Labs drivers, available here:
http://www.ibikesports.com/iBike_update ... SB_mac.zip
9) Repeat steps 2-7, but with the Si Labs drivers, using the same control/click/open/restart procedure described above
10) Finally, Install Isaac with the control/click/open procedure
We are sorry this is so cumbersome, but at the end of the day it is Apple, not us, who decides how easy or difficult it is to make software installation.
Apple keeps making security an ever-more difficult problem to manage, even when the apps are safe.
Here's what to do if you are having problems (NOTE: IF ISAAC IS WORKING ON YOUR MAC, THEN THERE'S NO NEED TO DO THESE STEPS!!!):
1) Download the NI Visa driver, available here:
http://www.ibikesports.com/iBike_update ... me_mac.zip
2) Double click on the NIVisaRuntime_mac.zip file to decompress it
3) Double-click on the "NI-VISA-Runtime-5.4.0.dmg file. You will get a window that looks like this:
4) IMPORTANT: Now, hold the control key on your keyboard, click on the "nivisaruntimei.mpkg icon, then choose "open":
5) You will get a warning message; select "Open"
6) Follow the screens to install. If you get this message, click "Not Now"
7) The NI Visa drivers will install, and you will be asked to restart your computer. Restart your computer:
8) Next, install the Si Labs drivers, available here:
http://www.ibikesports.com/iBike_update ... SB_mac.zip
9) Repeat steps 2-7, but with the Si Labs drivers, using the same control/click/open/restart procedure described above
10) Finally, Install Isaac with the control/click/open procedure
We are sorry this is so cumbersome, but at the end of the day it is Apple, not us, who decides how easy or difficult it is to make software installation.