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Isaac shows USB port as <-1>

Posted: Wed Dec 06, 2017 1:44 am
by Speedyg
Isaac shows USB port as <-1> and will not connect to Powerpod saying the software needs a USB port between 1 and 64 -- but the slide bar doesn't allow any option other than <-1> and a Bluetooth connection. What gives??

Re: Isaac shows USB port as <-1>

Posted: Mon Dec 11, 2017 9:21 am
by Velocomp

Re: Isaac shows USB port as <-1>

Posted: Tue Dec 19, 2017 9:04 pm
by still-chasing
Having the same problem connecting Newton to Isaac. It was working fine before and then just not connecting all of a sudden. Anybody else having the same problem?

Re: Isaac shows USB port as <-1>

Posted: Tue Dec 19, 2017 9:07 pm
by Velocomp
Either your USB cable or your Newton is having a problem. Please email technicalsupport@velocomp.com for next steps.