Suddenly getting Error 7 on Mac OS El Capitan

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drbatlle
Posts: 2
Joined: Sat Jul 02, 2016 1:50 pm

Suddenly getting Error 7 on Mac OS El Capitan

Post by drbatlle »

Started getting error 7 on download 2 weeks ago.

Any ideas, how to fix this.
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Issac_error.pdf
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Velocomp
Velocomp CEO
Posts: 7803
Joined: Fri Jan 11, 2008 8:43 am

Re: Suddenly getting Error 7 on Mac OS El Capitan

Post by Velocomp »

It's possible one of the ride files in your device is corrupted.

1) Try opening one of your old ride files. If this works, that is a good sign...

2) In the "Edit/Preferences/Ride Data" window, make sure the "Automatically Download" box is unchecked
Screen Shot 2016-07-02 at 5.40.30 PM.png
Screen Shot 2016-07-02 at 5.40.30 PM.png (97 KiB) Viewed 2987 times
2) Try downloading your most recent ride file (not all ride files), with the "Show Download Window" button
Screen Shot 2016-07-02 at 5.40.30 PM.png
Screen Shot 2016-07-02 at 5.40.30 PM.png (97 KiB) Viewed 2987 times
3) If the download works, then continue to download your files one-by-one, until you get the error

4) Erase all data from your device.
Attachments
Screen Shot 2016-07-02 at 5.40.06 PM.png
Screen Shot 2016-07-02 at 5.40.06 PM.png (108.23 KiB) Viewed 2987 times
John Hamann
drbatlle
Posts: 2
Joined: Sat Jul 02, 2016 1:50 pm

Re: Suddenly getting Error 7 on Mac OS El Capitan

Post by drbatlle »

Thanks for the idea.

I figured it out. Seems that Mac Os El Capitan last update erased all the preferences for Issac and that was the error. Got all the preferences re-selected and no error.
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