Upgraded to 504 now will not find comport

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arkiejon
Posts: 31
Joined: Wed Sep 02, 2009 6:27 pm
Location: NW Arkansas USA

Upgraded to 504 now will not find comport

Post by arkiejon »

I am not sure how long the 504 upgrade has been out but I just installed it.

Now I get <1> as the comport.

I tried about 5 times to downgrade back to 501, No luck. Still cannot find the comport.

It seems that no matter which version of the iBike software I try, 501 or 504. It always installs the latest version of National Instruments Software and in case it matters (it did not help anyway), I upgraded to the latest version of Silicon Laboratories CP210X.

I know my Garmin don't use the same drivers but to prove the USB port is good I was able to download my ride data from the Garmin 705. And to prove there was not anything wrong with the iPro or adaptor, I have 5 computers on my network with the old version on two of them, I was able to upload the iBike data on one of them using Windows 7 Home Prem.

The system I’m having trouble with is an HP with Windows 7 Pro and did work before the upgrade.

Thanks for any help
Velocomp
Velocomp CEO
Posts: 7804
Joined: Fri Jan 11, 2008 8:43 am

Re: Upgraded to 504 now will not find comport

Post by Velocomp »

Travis should be emailing you about this problem soon.
John Hamann
arkiejon
Posts: 31
Joined: Wed Sep 02, 2009 6:27 pm
Location: NW Arkansas USA

Re: Upgraded to 504 now will not find comport

Post by arkiejon »

I guess the NI drivers got corrupted on that computer. Travis sent me a file which reinstalled the NI software and all is good now.

Thanks
richgfcst
Posts: 1
Joined: Sun Mar 02, 2008 5:36 pm

Re: Upgraded to 504 now will not find comport

Post by richgfcst »

Wow,
Same problem with Garmin 705, HP with Windows7 computer using iAero.
Please email me same solution.
Rich
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