AeroPod, PowerPod and Newton

Do the following: 1) Press-hold your PP button for 12 seconds, until the light goes out briefly and turns back on. This does a hard reset of your device 2) Connect your PP to Isaac and use the command Device/Erase all Ride Files. This removes old ride files 3) Use the command Edit/Edit Profiles/Get ...

1) Press-hold PP button for about 12 seconds, until light goes out briefly and then starts flashing, then release button, to hard-reset your unit 2) Connect your PP to Isaac 3) Use the command "Device/Erase all ride files" to remove the ride files from your memory 4) Do a short ride. Hopef...

"Your ride file shows a consistent tail wind; a sure indicator of a miscalibrated unit. You can do a new cal ride and post the results here. Note that if your cal ride is good you should see average windspeed nearly the same as average bike speed." Ok, thanks. Any certain obvious tips on ...

It should turn off after 20 minutes of zero speed, but like you I click the button 5 times to turn my unit off manually.

We do show battery charge level in the Garmin details. It is a pain to get to that page so I just turn off my unit manually.

Just wondered whether the issue where the power would show 0W during a ride and then the PPV3 would have to be restarted. I've had similar issues with mine where either it will show 0W when I start a ride and so press 5 times to shut down and then one to restart. Sometimes works. Otherwise a soft r...

If you're pedaling on a downhill because you are working hard to go even faster, then by all means pedal. Just be aware that, unless your unit is precisely calibrated, you may have inaccurate power readings. My experience, however, is that it is extremely difficult to pedal hard/fast enough to add m...

Things are OK. There is no problem with your accelerometer. On downhills everything has to be in perfect balance in order to obtain around zero watts when soft pedaling. In your case the wind calibration seems low (there is a near constant tail wind). This means that downhill gravity acceleration is...

We have transitioned PowerPod production to USA! Made in USA PP products should start to be available around November 30 2023.

We have transitioned AeroPod production to USA! Made in USA AP products are available now.

I looked at your ride file. When you use analytical commands, such as "Switch Profile after the Ride", Isaac reprocesses raw data from your unit, basically recreating in your computer the calculations your unit does on the road. I agree there is a difference but I can't explain why. Most l...

Not at this time.

Your PP recalibrated itself during the first 90 seconds of your ride. After that 90 seconds all is well.

If you keep PP attached to your bike, you shouldn't have any recalibration problems.

Unfortunately, it's impossible to tell what is going on without a ride file.

Connect your unit to Isaac and do a "Device/Erase all ride files" command.

It's possible that the full memory is screwing up things.

Do a short ride and post it; that will allow me to figure out what is going on.

Hej, I think there is an error in the PDF (New M1-M2-Intel Isaac-Mac SW_101023.pdf) on page 7: In the PDF it says for instruction 4) After the % symbol, type EXACTLY the following command (the command below is in bold to make it easier for you to read): ~/Downloads/installer/install-isaac/sh As wri...

VERSION 2.2

Minor bug fixes from 2.1; compatibility with latest iOS.

Please email technicalsupport@velocomp.com for next steps

SPECIAL NOTE ONLY FOR CUSTOMERS WITH OLDER VELOCOMP PRODUCTS! If you want to use Isaac/Mac/5.1 to download new ride files from your device, and your device was manufactured prior to Dec 1 2019, you will need to purchase an unlock key for your Velocomp device(s), from here: https://bit.ly/2DkYQJr Aft...

Please email technicalsupport@velocomp.com for next steps

Your accelerometer is misbehaving.

I would do a hard reset of the unit, then a new cal ride.

If that doesn't straighten things out then you can send it in for service, but I'm not confident we will be able to fix it.

John - Yes it does. I was trying to use the Preferences from Isaac for Mac/Preferences ((Attached screen shot)) If you also go to the open folder option and the dialog that opens (a file browser) at the bottom of the panel is a button for "Options" - pressing that seems to send the applic...

Hello, my name is Ricardo, I am a Powerpod v3 user in Argentina. I bought it approximately 3 months ago. The measurements were quite good, until a few weeks when I began to notice that the power decreased when the headwind hit. A couple of days ago, I connected the PowerPod to the PC for the first ...

John- All went well - Very happy that the new drivers finally showed up! One minor addition to the instructions - after cutting and pasting the TERMINAL instruction - you might have to enter the administrators password after "ENTER" After installing ISAAC - I do not seem to be able to get...

John- All went well - Very happy that the new drivers finally showed up! One minor addition to the instructions - after cutting and pasting the TERMINAL instruction - you might have to enter the administrators password after "ENTER" After installing ISAAC - I do not seem to be able to get...

AS OF 10/2/23 WE HAVE ISAAC/MAC WORKING ON INTEL AND M1/M2 MACS. GO HERE FOR INSTALLATION INSTRUCTIONS:

https://velocompforum.com/viewtopic.php?f=35&t=5989

GuidoDH wrote: ↑Tue Feb 14, 2023 2:50 am Thanks works fine! Superb tutorial... I'm afraid that doesn't exist an OSX Apple silicon working version of ISaac...

AS OF 10/2/23 WE HAVE ISAAC/MAC WORKING ON M1/M2 MACS AND ALSO Intel Macs. FOR INSTALLATION INSTRUCTIONS GO HERE:

https://velocompforum.com/viewtopic.php?f=35&t=5989

I am also getting no power stroke data despite having upgraded PP to Powerstroke. Here's the data from Unlock status: Screen Shot 2023-10-02 at 4.19.30 PM.png And here's today's ride file (after doing the PStroke unlock last night Velocomp_10_02_2023_1520_13_Miles.ibr What's my best course of actio...

UPDATED NOVEMBER 5, 2023. FIXED TYPO IN INSTRUCTIONS. Thanks to the amazing efforts of one of our users, markw65, it is now possible to run Isaac/Mac on your M1/M2 Mac and Intel Mac computer with the latest versions of macOS, including Ventura and Sonoma! There are two files to download from this pa...

Thanks John. Here's my Mac info: Model Name: iMac Model Identifier: iMac13,1 Processor Name: Quad-Core Intel Core i5 Processor Speed: 2.9 GHz So definitely Intel iMac 2012 vintage on Catalina. System Version: macOS 10.15.7 (19H2026) Let me know your suggested approach and thanks again as always for...

Note to all Mac users: thanks to user "markw65", it is now possible to run Isaac/Mac on INTEL MACS AND M1/M2 MACS with the most modern versions of macOS. The original post at the top of this thread has been updated with new instructions and downloads. If you have an Intel Mac and you have ...

This is a problem with macOS and Isaac. If you have an Intel Mac I think there is a fix, but I will have to check it before providing a workaround.