Search found 7738 matches

by Velocomp
Sun Jul 17, 2016 12:00 pm
Forum: Isaac software
Topic: How do i open a particular day's file?
Replies: 4
Views: 4565

Re: How do i open a particular day's file?

It's not clear to me why you have so many ride files. Please post one of them and I will take a look. Your PowerPod is starting a new ride file every five minutes. I suggest you do a Hard Reset (press-hold the button for about 10 seconds, until it turns off momentarily and then restarts). The reason...
by Velocomp
Sun Jul 17, 2016 1:43 am
Forum: PowerPod
Topic: How do i force Power Pod to do another calibration run?
Replies: 3
Views: 3341

Re: How do i force Power Pod to do another calibration run?

No need to "force" it.

PP continuously readjusts itself. After riding for 8 minutes your PowerPod will be dialed-in again.
by Velocomp
Sat Jul 16, 2016 7:25 pm
Forum: PowerPod
Topic: How do I setup Powerpod for a MTB?
Replies: 4
Views: 2900

Re: How do I setup Powerpod for a MTB?

Please post your ride files and we will sort this out.
by Velocomp
Sat Jul 16, 2016 7:25 pm
Forum: PowerPod
Topic: Good feedback on PP accuracy - constant uphill test
Replies: 3
Views: 2646

Re: Good feedback on PP accuracy - constant uphill test

Generally, the steeper the slope, the easier it is to estimate power directly from opposing forces - this was how I used to measure power before I picked up a DFPM, along with Gribble's power calculator . For most of us, a slope of 10% on a fairly calm day is nearly 100% down to resistance from gra...
by Velocomp
Fri Jul 15, 2016 12:12 pm
Forum: PowerPod
Topic: Calibration ride... blocked wind port, or what?
Replies: 1
Views: 1677

Re: Calibration ride... blocked wind port, or what?

Yes, it most certainly seems your wind sensor is blocked. If your front port isn't blocked, then contact technicalsupport@velocomp.com for next steps
by Velocomp
Fri Jul 15, 2016 12:00 pm
Forum: PowerPod
Topic: Good feedback on PP accuracy - constant uphill test
Replies: 3
Views: 2646

Re: Good feedback on PP accuracy - constant uphill test

Sounds like his Garmin pedals were well-calibrated :-)
by Velocomp
Fri Jul 15, 2016 10:41 am
Forum: PowerPod
Topic: New user - I think the power looks a bit high?
Replies: 11
Views: 5448

Re: New user - I think the power looks a bit high?

brantel wrote:Looks pretty reasonable from what I know about it.
This one looks 100% OK
by Velocomp
Thu Jul 14, 2016 8:29 am
Forum: Newton Technical Support
Topic: Garmin Speed/Cadence Sensors
Replies: 1
Views: 3126

Re: Garmin Speed/Cadence Sensors

New Garmin sensors work perfectly. I use them on my bike.
by Velocomp
Wed Jul 13, 2016 9:03 am
Forum: PowerPod
Topic: Questions from new user
Replies: 12
Views: 6371

Re: Questions from new user

In the photos you posted your PowerPod was pointed too high. That would cause the problems you are experiencing. It sounds like you have fixed this problem with the new mount. During the first 8 minutes of riding with your new mount the PP will automatically recalibrate itself. So, you don't have to...
by Velocomp
Wed Jul 13, 2016 8:58 am
Forum: PowerPod
Topic: Blocking wind port
Replies: 2
Views: 1965

Re: Blocking wind port

As you have them positioned, your wind port is not blocked by the cables.
by Velocomp
Tue Jul 12, 2016 5:08 pm
Forum: PowerPod
Topic: New user - I think the power looks a bit high?
Replies: 11
Views: 5448

Re: New user - I think the power looks a bit high?

Your files show that your average bike speed is 33 mph, and you have long stretches at 40 mph! Are you riding in the TdF? :-) Your ride files also show spikes in the speed data. It looks like you are using a combined speed/cadence sensor, so I think you need to reposition your speed sensor and magne...
by Velocomp
Tue Jul 12, 2016 8:17 am
Forum: PowerPod
Topic: If i take the Power Pod off the bike do i need to re-calibra
Replies: 1
Views: 1833

Re: If i take the Power Pod off the bike do i need to re-cal

No, you don't need to recalibrate. When you reattach the PP, do your best to put it back in exactly the same position, by rotating it gently forward until the stop hits the mount. Then, tighten the bolt.

You should get about 25 hours between recharges.
by Velocomp
Sun Jul 10, 2016 6:16 pm
Forum: PowerPod
Topic: Constant tail wind in ride files
Replies: 3
Views: 2621

Re: Constant tail wind in ride files

A consistent tail wind indicates an incorrect wind calibration from the out and back ride.

I'd like to see the cal ride that preceded the ride file you posted. The ride file you posted has a wind factor of 1.600---almost an impossibility for an O&B ride.

Did you do any drafting in this ride?
by Velocomp
Fri Jul 08, 2016 9:38 pm
Forum: GPS Tracker for AeroPod, PowerPod and Newton
Topic: Newton Tracker sync problem
Replies: 44
Views: 30058

Re: Newton Tracker sync problem

Not quite the same story...we were able to get it going remotely!

NT server is back in business.
by Velocomp
Fri Jul 08, 2016 9:28 am
Forum: GPS Tracker for AeroPod, PowerPod and Newton
Topic: Newton Tracker sync problem
Replies: 44
Views: 30058

NT server is down

NOTICE: as of the evening of July 7, the NT server is down. The support guy is on vacation, so it won't be available until July 11.

Keep riding with your NT app, and after the server is fixed you will be able to add GPS data to your PowerPod/Newton rides
by Velocomp
Thu Jul 07, 2016 8:19 am
Forum: PowerPod
Topic: Magnetless sensor pairing issues
Replies: 3
Views: 3254

Re: Magnetless sensor pairing issues

I've had similar pairing issues with the magnet less Garmin sensor. What is happening is that, prior to the pairing process, I spin the crank backwards, to wake up the Garmin cadence sensor, but it doesn't wake up. So, when I pair the sensor ID is not picked up. The fix is really simple. Pedal your ...
by Velocomp
Wed Jul 06, 2016 6:04 pm
Forum: Newton Firmware
Topic: Resetting max/avg values of Newton
Replies: 1
Views: 7177

Re: Resetting max/avg values of Newton

I don't think we reset avg/max temperature with trip reset. You will need to do a hard reset.
by Velocomp
Wed Jul 06, 2016 6:02 pm
Forum: Newton Firmware
Topic: Configuring screens
Replies: 2
Views: 7692

Re: Configuring screens

That is correct. There is no way to make the bottom part of the screen go blank.
by Velocomp
Wed Jul 06, 2016 12:29 am
Forum: Newton 6
Topic: DFPM readings when none attached
Replies: 6
Views: 10643

Re: DFPM readings when none attached

blp wrote:Is there a way to repair the file? In this case, it's not important.

Thanks again.
Don't click the "View DFPM" box :-)

It looks like you were riding with the person who had the DFPM.
by Velocomp
Wed Jul 06, 2016 12:28 am
Forum: Newton 6
Topic: DFPM readings when none attached
Replies: 6
Views: 10643

Re: DFPM readings when none attached

blp wrote:Thanks John.

(Do you ever sleep?)
Yes, in 5 minutes :-)
by Velocomp
Tue Jul 05, 2016 11:40 pm
Forum: Newton 6
Topic: DFPM readings when none attached
Replies: 6
Views: 10643

Re: DFPM readings when none attached

Somehow, your unit was paired when there was a DFPM in the neighborhood. You picked up its ID. This is an easy thing to fix. Connect your unit to Isaac, then go to "Edit/Edit Profiles..." Click the "Forget DFPM" button. Then click the "Send to Device" button. This will ...
by Velocomp
Mon Jul 04, 2016 11:56 pm
Forum: PowerPod
Topic: How do I know how accurately my powerpod is dialed in ?
Replies: 7
Views: 4222

Re: How do I know how accurately my powerpod is dialed in ?

This is an automatic function that happens continuously, at every moment of every ride.

If you've removed your PP and then reattached it, the first 8 minutes will compensate for any changes in mounting angle. After that, the changes are gradual (at best) so there is nothing to worry about.
by Velocomp
Mon Jul 04, 2016 6:32 pm
Forum: PowerPod
Topic: How do I know how accurately my powerpod is dialed in ?
Replies: 7
Views: 4222

Re: How do I know how accurately my powerpod is dialed in ?

The best way to check calibration is with a true out-and-back ride, so that any wind on the "out" portion is exactly balanced by the same wind on the "back" portion. It looks like you had a tail wind on the out portion, and a headwind on the return portion. If you use the "A...
by Velocomp
Sun Jul 03, 2016 8:46 am
Forum: Isaac software
Topic: Pairing magnetless cadence sensor
Replies: 1
Views: 2543

Re: Pairing magnetless cadence sensor

The wireless IDs are fine. What kind of problems are you having? Please post a .ibr file.
by Velocomp
Sun Jul 03, 2016 12:18 am
Forum: PowerPod
Topic: New Power Pod seems to be stuck in infinite calibration loop
Replies: 2
Views: 2323

Re: New Power Pod seems to be stuck in infinite calibration

The problem is that your PowerPod is pointed either too high towards the sky, or too low towards the ground. The word "PowerPod" should be within +/-20 degrees of level (parallel to the ground beneath it). If it is beyond this limit you will get the problem you report. Reposition your moun...
by Velocomp
Sat Jul 02, 2016 8:05 pm
Forum: PowerPod
Topic: Questions from new user
Replies: 12
Views: 6371

Re: Questions from new user

What kind of bike are you riding? Please show a photo of how your PowerPod is mounted on your bike.
by Velocomp
Sat Jul 02, 2016 7:44 pm
Forum: Isaac software
Topic: Suddenly getting Error 7 on Mac OS El Capitan
Replies: 2
Views: 2999

Re: Suddenly getting Error 7 on Mac OS El Capitan

It's possible one of the ride files in your device is corrupted. 1) Try opening one of your old ride files. If this works, that is a good sign... 2) In the "Edit/Preferences/Ride Data" window, make sure the "Automatically Download" box is unchecked Screen Shot 2016-07-02 at 5.40....