AeroPod, PowerPod and Newton

Please email technicalsupport@velocomp.com for next steps

Thank you John for looking into this, much appreciated. To confirm, ANT+ can connect to multiple devises at once where BLE only one device? Also, PowerPod only connects by way of ANT+? PP can connect either by ANT+ or BLE. I would connect only by ANT+; if you have connected through BLE, I would dis...

It looks like the Karoo 2 is a great bike computer, but their website sucks :-(. I had to fish around for 15 minutes to get the tech info I was seeking. It's not totally clear to me how Karoo gets its distance info--from GPS data, or from speed sensor data. Karoo 2 works both in BLE and ANT+ mode. I...

Everything is OK. Some years ago Garmin went to a 6 digit identifier for a wireless ID. You PP correctly reads that ID. However, Isaac is programmed to read/write 5 digit identifiers. So, it does not correctly report on-screen what is stored in PP, and it can't write 6 digit identifiers, either. How...

charles123$$ wrote: ↑Sun Mar 19, 2023 1:49 pm Just want to know is Isaac available for iPad?

Sorry, no.

Hi John, the last year my Power Pod worked fine, but since a few weeks the readings became odd again. I've attached a ibr ride-file from a tour I've done yesterday. The wind conditions where: light winds from south west round about 2 bft - not tailwinds the whole day as shown in the ride-file ;-) A...

I followed the instructions above but can't get the UTM app with Windows 7 to "recognize" the USB with Isaac on it. I formatted it with FAT32. Any ideas? The USB seems to work fine outside of the UTM app. M2 Mac with Ventura 13.2.1. I wish I had better advice, but the problem appears to b...

It looks like you have a good setup.

The variations are quite small so it is not a huge problem overall. Check to be certain there is no play in your fork tube; PP can detect slope deviations as small as 0.5%

mir wrote: ↑Tue Mar 14, 2023 10:14 am Aeropod seems to have disappeared from the Danish Connect IQ store?

I just checked our US website; AeroPod 2.0 is available there...

https://apps.garmin.com/en-US/

Hi John, Can you see what's going on with this last ride? Every other Z2 ride seemed fine but today I went for a more fast paced one and I don't believe that I am in this kind of shape right now. For sure PP spiked at the very beginning of the ride but after a couple minutes if seemed to settle dow...

nicholp1 wrote: ↑Thu Mar 09, 2023 9:11 am Thanks John much appreciated.

I'll have play over the weekend.

NOTE: After you pair your DFPM you will need to do a cal ride. After the cal ride do a 3-5 mile out-and-back, and use that as described above.

Please post your .ibr ride file...

Here is what to do: 1) Pair your DFPM to your PowerPod. 2) Do an out-and-back ride, about 3-5 miles long, making sure you are not in changing wind conditions (such as auto traffic or wind gusts) 3) Download your ride to Isaac 4) Select the "Analyze/Check Calibration..." menu item in Isaac....

If you own a Garmin 1040, let us know if the app installs properly for you.

I'm not sure if that is a bug or a feature...riding after dark is not something most cyclists do :-) If you as I live at 55 latitude then the sun sets between 4 - 5 pm every day so riding in the dark is something required if you want to ride outside ;-) Here is a shot from my Garmin this evening; I...

Hi John, I tried as you suggested. erased the files followed by a short ride. Unfortunately even though the powerpod connects to the Isaac software, it won't download the file automatically but eventually does when I perform a manual download. The file appears as shown below even though the powerpo...

Hi John, Apologies and thanks for responding so quickly Screenshot of the error message and device /SN and FW version attachedScreenshot 2023-03-05 at 19.04.39.pngScreenshot 2023-03-05 at 19.05.05.png Kind regards, David. Use the command Device/Erase All Ride files to get rid of the files stored in...

Hi John, I recently installed Isaac 5.1 on my Mac after upgrading to ImacOS Monterrey. I followed the installation posted by user “dropsite” to the “letter” and the installation of the drivers and of Isaac 5.1 went smoothly as detailed in the instructions. I previously was running Isaac 5.1 on Imac...

I'm not sure if that is a bug or a feature...riding after dark is not something most cyclists do

Here is a shot from my Garmin this evening; I don't see any problem.

This video does not have great production values, but it gets the job done of showing how to use the AeroPod 2.0 app, with your AeroPod set to PROFILE 4.

https://youtu.be/RPAGBc9EJ4Q

I think this mount will be fine; where your PP/AP attaches is very close to where the mount connects to your handlebars.

You can select "stem" for the location; when you do your calibration ride everything will be corrected as needed.

gte534j wrote: ↑Mon Feb 27, 2023 12:40 pm very exciting thanks for the great work. Do you know if the new data will be saved in the FIT file and shown on garmin connect in the lap data field?

Yes, all the data is stored in the .FIT file and can be viewed in Garmin Connect.

Please refer to these instructions.

Hi John, The instruction says that the app must be displayed in a 1 field screen but I wonder if it would be possible to have it displayed in a 3 field screen - app takes half and then 2 fields below it? The reason is that I heavily rely on heart beat and cadence metrics should I would really like ...

It's alive, find it here:

https://velocompforum.com/viewtopic.php?f=98&t=5955

We have spent a lot of effort to create a completely new AeroPod 2.0 app for CdA measurement, and at long last we are ready to provide it to you! The basic idea of the AeroPod 2.0 app is to make it possible to use your AeroPod to do precision PROFILE 4 CdA testing and to see, in the field, your CdA ...

I've bought PP download key but have no download link to retrieve it, or any email pointing to the file. I've also sent the administrator an email on February 24th asking for a way to sign in with my original account, which for some reason doesn't let me use the original password or even ask for a ...

Your ride file from today is the one at the bottom of the ride file list; that is the one you should download. Its date is incorrect because the internal clock of your PP was not set. Now that you've connected your PP to Isaac the internal clock will be reset to the correct date/time. Your PP data s...

lookpower wrote: ↑Sat Feb 25, 2023 1:45 pm I’ll contact support. I’ve looked at my proof of purchase and it’s from May 2018.

You should be able to connect to Isaac to extract your serial number.

I don’t see any message requiring the key, but my PowerPod don’t connect to Isaac also. I think my PP is a V1. Is the key necessary? If your PP was manufactured prior to 2019 then you will need to get the key. Before proceeding you will need to connect to Isaac. Please contact technicalsupport@velo...

Most likely either your bike computer, or your PowerPod, or both, are set to filter the power output. If your PP is sufficiently old then you will get a "Isaac Download unlock key" message. We spent a fortune a few years ago to upgrade Isaac after Apple went to a 64 bit requirement. If you...