AeroPod, PowerPod and Newton

After email correspondence I posted my Powerpod 4 off to Tom at Velcomop USA on the 10th Nov 2023. Tom replaced a cracked case and battery after over 2.5 years of constant use, on three bikes (mountain bike, road bike and indoors on rollers). Posted back to me in the UK on the 8th Dec 2023 and it’s ...

Hi John, I've been using a powerpod since Dec 2016. Original the Powerpod 1 and currently the Powerpod 4. Unfortunately the casing has developed cracks on the side and back of the unit. This slightly exposes the innards of the unit and iIm conscious of using it during the winter due to potential wat...

Hi John, I did as instructed and performed a hard reset. After my ride I attempted to download the ride file and the error 6004 reoccured. I then tried to download the ride manually. The ride starts to download but s briefly flashes up the download window before disappearing. The ride appears as att...

Hi John, I tried as you suggested. erased the files followed by a short ride. Unfortunately even though the powerpod connects to the Isaac software, it won't download the file automatically but eventually does when I perform a manual download. The file appears as shown below even though the powerpod...

Hi John,

Apologies and thanks for responding so quickly

Screenshot of the error message and device /SN and FW version attached Kind regards,

David.

Hi John, I recently installed Isaac 5.1 on my Mac after upgrading to ImacOS Monterrey. I followed the installation posted by user “dropsite” to the “letter” and the installation of the drivers and of Isaac 5.1 went smoothly as detailed in the instructions. I previously was running Isaac 5.1 on Imaco...

Hi John,

Congratulations on the new powerpod and it's great how you and your team continuously improve the powerpod range of products. I'll stick with my powerpod 4 for now as it serves my needs, but I will be looking forward to the app that hopefully will be compatible with the powerpod 4.

Hi John, just looked at the Velocomp website and saw the powerpod 5 being showcased. I bought my powerpod 4 in Aug 2021 and I am very happy with it. However I was wondering what the difference was between the two devices and if it was worth upgrading my device?

Hi John , I live in the UK and have a Powerpod 4 and use the pitot tube. All has been working well since i purchased the powerpod, however for the last two rides the wind profiles look wrong (see attached) and it looks like the tube or wind port is blocked. This is not the case and I have checked bo...

Hi John, I've order the powerpod 4 and it should arrive in the next couple of days I have the following upgrades that I hope to use on my new powerpod when it arrives : Powerstroke upgrade key: Isaac/Mac 64 bit unlock key GPS Tracker upgrade Powerpod Bluetooth upgrade Will I need to upload all the k...

Hi John, I'm also looking to replace my powerpod that I purchased in Dec 2016 with a Powerpod 4. I live in the UK and I've done over 17000 miles with the powerpod. It is now starting to show signs of failure (battery life, failure to register power etc) even after several factory resets. Over the ye...